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Residential Products & Services:
| Computer Patrol Services | IN-HOME PRICES |
AS AN IN-HOME ADDITIONAL SERVICE |
REPAIR IN OUR DEPOT |
| NETWORKING | |||
| Home Networking - Share the Internet, printers and files from anywhere in your home with the security of a home network. Computer Patrol will connect up to two computers with a wired or wireless network installation. Networking of additional devices is $49.00 each. Hardware not included. | $169 | N/A | N/A |
| NEW COMPUTER SET-UP | |||
| Basic Set-up, Security and Performance - Computer Patrol will personalize your computer to meet your needs. We will remove unnecessary clutter to improve the computer's performance and secure the computer by installing privacy software to control viruses and spyware. Software included. | $239 | $139 | $139 |
| Set-up, Security and Performance Plus - Includes everything listed with Basic Set-up, Security and Performance plus the creation of a restore CD - to be used in the event of a hard drive failure. | $259 | $159 | $159 |
| COMPUTER REPAIR AND UPGRADE | |||
| Diagnostic with Repair - Computer Patrol will provide an all inclusive diagnosis, including a physical cleaning, virus/spyware removal, and operating system repair to find the cause of crashes, lockups, and undetermined slowness or Internet problems. Enjoy better performance and a faster computer speed | $259 | $199 | $199 |
| Diagnostic with Repair and Prevention - All of the advantages of our computer repair and upgrade, with the installation of two single software installations and optimization to keep your computer protected. Software Included. | $359 | $299 | $299 |
| DATA SAVER | |||
| One Time Data Backup/Transfer - Computer Patrol will save secure copies of your computer's files (up to 9GB) to be used in the event of a severe hard drive crash. | $239 | $139 | $99 |
| Automated Data Backup - Computer Patrol will set-up your computer to automatically secure copies of your essential files (up to 9GB) to be used in the event of a severe hard drive crash. | $239 | $139 | $139 |
| ADDITIONAL SERVICES | |||
| Diagnostic - Our knowledgeable Technician will perform a series of system checks and diagnostics to find your computer problem. Once the problem is believed to be found, we'll suggest the best courses of action. | Our General Labor rate of $65/hr. plus travel expense will apply | ||
| Computer Cleaning - Dust and particles are a computer's worst enemies and can shorten the life of your PC. They can block essential airflow and cause your computer to overheat and experience irreversible damage. Computer Patrol will physically clean your computer and rid these dirty intruders. | $139 | $29 | $29 |
| Computer Optimization - This service includes over 100 system tweaks that will shorten your computer's boot time by deleting unwanted files and unnecessary background processes. Computer Patrol will bring your computer up-to-date with the most recent upgrades to guard against security threats and, if necessary, will also defrag your hard drive. | $139 | $39 | $39 |
| Single Title Software Install - Computer Patrol will install a utility or productivity software. Service excludes operating system installation. Software not included. | $139 | $39 | $39 |
| Software Suite Install - Computer Patrol will repair, troubleshoot, or install one software suite (ex. Office, Norton Internet Security, etc.) and all related critical updates. Our Technician will also test the software suite for proper functionality. Software not included. | $169 | $39 | $69 |
| Hardware Install (upgrade/service) - Computer Patrol will install any one PC compatible internal or external hardware device such as a Graphics/video card, memory, hard drives, or optical drives. | $169 | $39 | $49 |
| Operating System Install - Includes the installation of the latest version of Microsoft© Windows that best suits your needs and all related critical system updates. Software not included. | $259 | $139 | $139 |
| Insurance Estimate - Computer Patrol will provide you with an accurate repair estimate to use for insurance purposes. | $139 | $59 | $139 |
| Create a Restore CD - Most new computers come with the restore copy of your new system on the hard drive. Take the trouble out of creating a restore disk, and allow Computer Patrol to do it for you. | $139 | $39 | $39 |
| One Hour Training (learn from the best!) - Computer Patrol offers hour-long, personalized training sessions. You select what you want to learn, on a specific topic, and learn at your own pace - in the comfort of your own home. Examples include: basic computer skills, digital photo, digital imaging and digital music. Sorry, we cannot share topics containing any proprietary Computer Patrol information. | $169 | N/A | N/A |
| Two Hour Training - Need more time? Double your time with our Technician and receive a Two Hour Training. | $239 | N/A | N/A |
| PC Setup & Customization - Have your new computer personalized to your precise computing needs! Computer Patrol is able to perform over 100 system adjustments to customize your computer. | $139 | $69 | N/A |
| ISP Connection Service - If you are having problems connecting with your current high-speed or dial-up service, Computer Patrol can help to get you started with a new broadband account - or get you up and running with your current service. Note: Additional charges may apply if hardware is necessary, such as a modem, router or cabling. Internet Service Provider not included. | $169 | $59 | N/A |
| VoIP Installation - Computer Patrol will set-up or troubleshoot one VoIP device on an existing functional network, and activate one account to test the VoIP device for proper functionality. Hardware and VoIP service not included. | $169 | $59 | N/A |
| Computer Restore / Hard Drive Erasure - Computer Patrol will remove all your confidential files and information from the hard drive so that you can resell or donate your computer without the concern of sharing private information. | $169 | $69 | $69 |
*Travel Charges will apply for services performed at extended distance sites. We do not perform scheduled service appointments at our depot location. Depot delivered items are generally serviced within ten days.
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